Program Management Office (PMO) services

Inflective Professional Services can work with your company to set up a Program Governance structure. This determines:

How the program will be organized
The roles of each organizational unit
The role of the steering committee
The role of program sponsors
What the decision-making empowerment structure is
How decisions will be communicated and to whom
What the escalation procedure will be
How traceability, transparency, and auditability of decisions will be tracked
What reporting requirements will be met to track costs, resources, and revenue recognition
How documentation of deliverables will be handled ( not document control, but rather a big picture documentation process that accurately communicates to stakeholders where the project is)

We also provide these services:

Project planning
Project leadership
Program implementation strategy
An auditable change-control methodology
Systems Integrator and/or other third-party management
Stakeholder engagement and management
Training for stakeholders in your program's communications, transparency and empowerment protocols, as well as the Assert method
Expectation management and communication
Quality Assurance and testing planning
Negotiation